At Dark Skin Science, we want you to be satisfied with your purchase. If you experience any issues with your order, please review our Returns & Refund Policy below.
Returns
Due to the nature of skincare and personal care products, items may only be eligible for return if they are unused, unopened, and in their original packaging.
To request a return, please contact us within the applicable return period after receiving your order. Proof of purchase may be required.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery. We may request photographs or additional information to review your claim and provide an appropriate solution.
Refunds
Once your returned item has been received and inspected, we will notify you regarding the status of your refund.
If approved, refunds will be processed through the original payment method. Processing times may vary depending on your payment provider or financial institution.
Non-Returnable Items
For hygiene and safety reasons, opened or used skincare products may not be eligible for return or refund unless the product is damaged or incorrect.
Return Shipping
Return shipping costs may be the responsibility of the customer unless the return is due to an error, damaged item, or incorrect product sent by us.
Changes to This Policy
Dark Skin Science reserves the right to update or modify this Returns & Refund Policy at any time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding returns or refunds, please contact us through our website.
Dark Skin Science
Website: darkskinscience.com